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Why should I outsource?

There could be plenty of reasons to go for or against outsourcing however one of
the biggest advantages is saving money by cutting cost of your operations. There
is dearth of qualified and reliable people who can be trained and then retained.
Quite a lot of professionals want to retain core activities and outsource the peripheral
activities in order to be able to utilize time and resources for better purposes.
Outsourcing also provides the advantage of a 24 hour work cycle.

What should I be prepared for, if I want to start with the first project?

You don’t have to worry about anything as we have an automated job submission process
till delivery. It is a very simple to use interface with lots of help available
if you are a first time user.

How small or large project can you undertake?

We have capabilities to support small, medium, and large sized enterprises.

Why us?

We have our own production office and we control the quality of the people we hire,
the processes and every small detail that matters. Secondly, we are experienced
working on projects around the world and we have developed time-tested work processes
to make outsourcing really work for you.

How does a customer work with your team?

When working with us the customer can keep a track of his submitted jobs. The customer
would upload the work content onto the FTP or through our portal. Our team receives
the project specific comments and instructions for the day's work. The project input
is downloaded and work is planned for the project accordingly. The project input
can be in the form of marked-up images, CAD files, notes, sketches or anything else
that would communicate the project work. Once the team has worked on the project,
they will get it reviewed from the team leader and after a rigorous quality check
procedure the job is uploaded on FTP ready to be downloaded.

How do we manage (CAD) data files transfer? FTP?

Yes we can setup FTP account for your company or we can also use your FTP, if you
prefer.

Can you provide me with references of existing clients?

We maintain strict non-disclosure agreements with all of our customers and hence
contractually, we are not allowed to publish our client list. However, some of the
client testimonials are available on our website.

Do you provide a free trial?

We have a trial period that will minimize your outsourcing risks. With this, you
can evaluate our performance and decid whether you want to outsource your entire
project to us.

What qualifications do your employees hold?

The minimum qualification for recruitment is a college degree. All our employees
are college graduates for technical an administrative degrees with knowledge of
latest soft skill.

In what format can the drawings be sent?

Files can be sent in .dwg, .pdf, .jpeg, .jpg, .tiff or any other convenient formats
which is required for that particular service with software name by email.

What drawing standards are followed?

We can follow any Drawing Standards as prescribed by you.

How do we communicate?

Communication can be done by email, by phone, by fax or online chat. We can also
setup an FTP account for our clients.(Attachments up to 25 MB can be sent per job
submission and for email for larger files/data we can setup an FTP account.

In what resolution should the paper drawings be scanned?

The paper drawings can be scanned starting from 150 DPI - 200 DPI, however the most
important part is the clarity of the information to be sent.

Can drawings be sent through fax?

We do not encourage drawings to be faxed as it may lead to a loss of quality and
information.

What kind of turnaround time can be expected?

The turnaround time is specified in pricing tab with variation in price according
to turn around time. However turnaround time depends totally on the project as well
as the output required. We can also work on short deadlines if required.

Do you spell-check the drawings?

Yes, we do spell-check to maintain the quality of the drawings, be it text or any
other information. However we may nee a glossary or interpretation of service (i.e.
Civil, Structural, Architectural and Mechanical) terminology if the language is
other than English.

How do you ensure security of data?

We sign a non-disclosure agreement with the client and a non-disclosure bond with
our staff. We know that this is pivotal in reducing outsourcing risks. We have firewalls/VPN
(Virtual Private Network) for inbound and outbound security. Systems do not have
external storage devices like floppy/CD drives/USB ports, etc. All our systems and
e-mails are password protected. Our cabinets are fire-proof and we use an offsite
storage facility to store documents. We have 'anti-virus' software implemented at
both server and client level.

How can you send heavy data files?

We have fast internet connections with FTP servers and can transfer a huge amount
of data through FTP. We can also burn a CD and post it to you as per your convenience.

Are these services permissible under law?

Information Technology Enabled Services (ITES) are covered under WTO agreement and
are signed by more than 100 countries around the Globe.

Do you provide any Guarantee of service?

"Drafting Simplified" has a 100% guarantee policy. Our goal is to have
every customer as a reference. Our endeavor is to provide a quality and service
level which delights our customers.

What are the various processes (steps) involved?

DraftingSimplified.com's staff works closely with all clients to ensure that the
final CAD files produced by us match with your project requirements completely.
Upon receipt of your drawings to be converted into CAD, we examine the project and
work closely to ensure that all technical requirements are understood before proceeding
with the drafting process.

 
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